Finding his voice with VoIP

Finding his voice with VoIP

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Adam’s been busy learning about and installing VoIP systems over the last two months.

You may remember that two years ago we upgraded YMCA Black Country Group’s (YMCABC) IT infrastructure across 17 sites in the West Midlands. We had an extensive period before to plan ahead, and one of the facilities which we recommended, and …


Customer Service Can Be Great

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When Adam started his apprenticeship with us at Smarter Technologies last year, we were impressed with his attention to detail and his great customer service skills. These two skills have been the key to his growth, and contribution to the first-class client service, which we pride ourselves on. Over the last few months, he has …


Introducing Our New Apprentice

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We recently had a new addition to the team at our HQ in Heywood. Adam is our new apprentice and is currently studying for his NVQ Level 3 Diploma in ICT, software, web and telecoms professional at Bury College. Starting in any new job for the first time is daunting, but to start and …


As Ransomware Continues to Rise Protect Your Business

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Alex & Jakes Story

Lately a lot has been written in the papers and featured online about ransomware especially highlighting the dangers and costs which could hit your organisation if you were to be unlucky enough to fall victim. Due to this we wanted to give you a heads up on what you can do …


Crunch Time… My First IT Exam

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Jake’s Story

As many of you may know I am well in to my apprenticeship at Smarter Technologies. I have been working both practically and attending Bury College in order to understand all aspects of IT.

It was now time for me to complete my first exam of the course. The exam concerned computer …


Jakes Day of First Aid Training!

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Smarter Technologies make sure all employees receive appropriate first aid training for the workplace. First aid can prevent injuries becoming severe, if someone  in the office went in to an epileptic fit or went into a diabetic coma would your or a colleague know what to do?

Obviously in serious situations an ambulance should be …


Building My First PC!

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Jake’s Story

One of the first tasks I was given was to build a PC and I felt a little daunted to say the least. However it was an interesting task because building a computer from scratch gives you the perfect machine for your needs or a clients needs! It takes the mystery out of …


My First Day At College!

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Jake’s Story : My First Day At College

This Morning was a bit different than usual as I had my first day at college to attend…

As of the last few weeks I have been the new  IT apprentice at Smarter Technologies. Starting off as a first year IT apprentice I had no idea what …


PC Overheating problems @ YMCABC

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Alex’s Story

Whilst my manager, John, was away on a well-deserved holiday we received a call to the office from a client about a problem with one of their PCs. They suspected it was overheating due to it being stored in a confined location which they were unable to change.

Therefore we quickly had to …


Jake our new Apprentice!

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Jake’s Story

Smarter Technologies is looking to the future! We are very pleased to introduce our new apprentice, Jake Artingstall. Jake will learn the ropes as an IT technician and will be kept very busy. He is already showing great promise and looks destined to become a great IT Technician. At Smarter Technologies we are …


Smarter Technologies Ltd, Unit 1 Broadfield Industrial Estate, Seymour Street, Heywood, OL10 3AJ | Company No.: 07172781 | VAT No.: 794 7491 68