Putting technology to work
I have spoken to many of you over the last two weeks to help you to put in place, or to refine, technologies to allow your business to continue to service your customers as effectively as possible, despite the lock-down restrictions and extensive home-working now being carried out by your staff.
There are several common difficulties which we are all having and which we have helped many of you to work through. So for those of us who may be unsure what more we can still do to service our customers as effectively as possible, we have put together a series of social media posts, blogs and email newsletters which will help to guide you through how you can put technology to work.
Over the next few weeks we’ll cover:
- Working from home – what you need and how to set it up.
- Remote meetings – what’s the difference between the different services and how to use them.
- Remote connections – how to connect remotely to office-based data.
- VoIP – why you need it and how you can use it.
- What to do about slow broadband connections.
- Data security – protecting your customers’ data and complying with GDPR.
- SharePoint – what is it and how can you get the best out of it.
- Document collaboration – email is not the best way to share documents, we’ll show you ways that are!
- Cloud services – what are they and how can you use them to help your customers.
- Changes in the ways we’ll work in the future – what we’ve learnt and how we can be better prepared.